regarding process time exceeds alert

[Former Member]

Hi,

i need to know about how to send an email Alert if processing time exceeds the given maximum set time for example

if scenario is like a user is given the following option to use for

order create

order update

order display

suppose we have a *fixed time limit for order update* as 1min if a user exceeds the fixed time limit then . is it possible from XI side to send an Email Alert to System adminstrator if a particular customer or user exceeds the fixed time limit for updating ,display,and create.

here we are using SOAP ->xi->jdbc

using BPM

Regards,

Azeez

[prateek · Accepted solution]

U may simply use the deadline branch and raise the alert if the condition (time) for the deadline is not met

http://help.sap.com/saphelp_nw2004s/helpdata/en/ca/7c5c41fe06cf1ee10000000a155106/frameset.htm

Regards,

Prateek

[Former Member · Accepted solution]

Hi Prateek,

Thanks for the blog ...,

1)what all the settings do we need to do in RWB for raising this above Email Alert .........using with BPM

2)CCMS Alert advisable For Raising An Alert with BPM ?

Regards,

Azeez

[Former Member · Accepted solution]

Hi,

Refer

Simple Steps to Get Descriptive Alerts from BPM in XI

/people/community.user/blog/2006/10/16/simple-steps-to-get-descriptive-alerts-from-bpm-in-xi

Configuring scenario specific E-mail alerts in XI-CCMS: Part 3

/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3

Configuring scenario specific E-mail alerts in XI-CCMS: Part-2

/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2

Configuring scenario specific E-mail alerts in XI-CCMS: Part – 1

/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1

Thanks

Swarup

[Former Member]

thank you all

Regards,

Azeez khan.

[Former Member]

Hi,

You can go through these settings for how to congfigure the E-mail alerts

Can you check whether the below authorization is given to that user.

For the sending of alerts via external communication methods (e-mail, sms, fax) and for inbound processing, an RFC user has to be created on the central alert server with the role SAP_BC_ALM_ALERT_USER. The authorization objects contained in this role are S_OC_SEND and S_RFC.

refer the help:

http://help.sap.com/saphelp_nw04/helpdata/en/b2/de0741375cf16fe10000000a1550b0/frameset.htm

also

check in ALRTCATDEF transaction what is the user maintained under the fixed receipent tab for that user check the email address in SU01 transaction.

Please check in transaction SCOT (you can give address of your SMTP server in order to send mails),

If it is configured then probably you need to personalized alert delivery. In alert inbox you can select personalized alert delivery and check for "Mail" option.

In SCOT you can see how many mails have beed sent via your XI system.

most of the time email problem is solved by correcting configuration in SCOT. For testing mail system click on System->short message and then send one message to yourself

Regards

Seshagiri

[Former Member]

Hi

i am not able to open tcode SCOUT ...... not having the authorization to Acess it what should i do now ?

Regards,

Azeez khan.