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500 Connection timed out


I receive a 500 Connection timed out error.

I know that there are some threads to this error but I can´t find a solution for us.

This is the error description:

Error: -5

Version: 7000

Component: ICM

Date/Time: Tue Mar 04 07:02:38 2008

Module: icxxthr.c

Line: 2698

Server: crmprod_CRP_01

Error Tag: {-}

Detail: Connection to partner timed out after 60s

Now I have found in this forum some information about the parameters icm/keep_alive_timeout, icm/conn_timeout and icm/server_port_*

Our settings for this parameters are:

icm/server_port_0 = PROT=HTTP,PORT=8001

icm/server_port_1 = PROT=SMTP,PORT=25

icm/keep_alive_timeout (sec.) = 600

icm/conn_timeout (msec.) = 5000

Can someone please explain me which parameters occurs this error and which parameters I can change that the connection time is longer than 60 seconds?

Where can I change the parameters?



Former Member
Former Member replied

Before restarting Set parameter

icm/server_port_0 = PROT=HTTP,PORT=1080,TIMEOUT=30,PROCTIMEOUT=600

for 10 mins of processing.

Restarting J2EE engine and ICM will help you.


Aashish Sinha

Edited by: Aashish Sinha on Mar 4, 2008 9:42 AM

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