Order template Error

[Former Member]

Hi

when we try to Retrieve the order template we are getting following error

Thanks in advance

at com.sap.isa.backend.db.SalesDocumentDB.getIpcItemProperties(SalesDocumentDB.java:999) at com.sap.isa.backend.db.SalesDocumentDB.createIPCItems(SalesDocumentDB.java:868) at com.sap.isa.backend.db.SalesDocumentDB.recoverItemsDB(SalesDocumentDB.java:3252) at com.sap.isa.backend.db.order.OrderTemplateStatusDB.recoverFromBackend(OrderTemplateStatusDB.java:549) at com.sap.isa.backend.db.order.OrderTemplateStatusDB.readOrderStatus(OrderTemplateStatusDB.java:172) at com.sap.isa.businessobject.order.OrderStatus.readOrderStatus(OrderStatus.java:419) at com.sap.isa.isacore.action.order.DocumentStatusDetailPrepareBaseAction.isaPerform(DocumentStatusDetailPrepareBaseAction.java:269) at com.sap.isa.isacore.action.IsaCoreBaseAction.isaPerform(IsaCoreBaseAction.java:377) at com.sap.isa.isacore.action.IsaCoreBaseAction.isaPerform(IsaCoreBaseAction.java:417) at com.sap.isa.isacore.action.IsaCoreBaseAction.ecomPerform(IsaCoreBaseAction.java:343) at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:353) at com.sap.isa.core.BaseAction.execute(BaseAction.java:211) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:674) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:740) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62) at com.tealeaf.capture.LiteFilter.doFilter(Unknown Source) at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

[Former Member]

applied the patches .