on 02-28-2008 9:23 AM
Hi there,
I'm not sure if this is the right place to post... anyway I have a problem with my sap installation.
What happened is that I tried to install Adobe LiveCycle Designer using the SAP front end installer.
I left only the Adobe LiveCycle Designer option checked (Business Explorer and SAP GUI were unchecked): the installation program started to install that software, and then began to uninstall the SAP GUI. When I realized that I stopped the setup program, but the SAP GUI was obviously messed up.
The problem now is that I can't install the SAP GUI again, because the option doesn't show anymore in the setup program.
The feeling is that something is not consistent between the filesystem and the Windows register.
Does anybody experienced the same problem or has an idea on how to solve it?
Any help would be greatly appreciated, thank you.
Hi MosMarco,
I have never experienced such a problem, but did you already try to uninstall it via Start > Settings > Control Panel > Add or Remove Programs?
Other solutions you could try:
- I don´t have the setup at this pc, but you don´t have a repair option?
- Did you check whether you have a recent Windows Restore Point (XP/Vista): Start > Programs > Accessoires > System Tools > System Restore?
Good luck!
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Hi Sven,
thank you for replying.
The strange thing is that the SAP Gui doesn't show anymore in the control panel, nor in the list of the installed programs in "Add/Remove programs".
I tried the repair option too, but this ends with an error, and is not able to fix anything.
I didn't tried the restore point yet, but I don't know if this could help.
Do you think that sapsweep could help?
Hi MosMarco,
Can you post the error that you receive after trying the repair option?
I have no experience with this sapsweep neither (to be honest it is the first time I heard of it), but I found a thread () where they say that the sapsweep application is incorporated in the sapsetup.exe and is called by
SapSetup.exe /uninstall (for 6.xx)
NWSapSetup.exe /uninstall (for 7.xx)
But SAP GUI doesn´t work anyway, you can try to do!
Hi Sven,
thank you again for replying.
I did manage to solve the problem: the tricky thing was that the setup program that I used to install Adobe Live Cycle was different from the setup program used to install the GUI.
It sounds like the when the new program did the GUI uninstall this messed up the system, because was uninstalling something different from what was installed.
I then tried NWSapSetup.exe /uninstall /silent, and I restarted the installation using the sam installation program used to install the GUI the first time.
Now seems that the problem is fixed.
Thank you for your help!
Hi MosMarco,
I am happy to hear that your problem is solved! But you didn´t need to thank me as you found the solution yourself!
Have a nice day and have fun with the Adobe tool!
P.S.: Please check that the Adobe editor is also actually working, because in the past I had some troubles with installing the wrong version! :-s
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