SOAP communication Channel inactive

[Former Member]

Hi Forum,

We have some SOAP sender and receiver channels, in the integration Directory, which are all active there,

but, in the RWB i can see all of them as inactive, with message in RWB as "Channel started but inactive" ,

why so, can u pls help

[Former Member · Accepted solution]

Hi,

the Communication channel remains inactive ( yellow ) till it is actually in use.

Try sending a SOAP request from a SOAP client. It should turn green or red .

hope this is helps u.

Reward points if found helpful

Regards

Abhishek

[Former Member · Accepted solution]

thanks abhishek

[Former Member]

Hi

check whether the cache is being updated or not.

u can also refresh the cache from the Integration directory .

go to Environment--->Cache Notification

and then manually refersh the cache if any componect is inactive.

Thanks

Rinku

[Former Member]

we have tried to referesh all caches, but nothing happened,

In fact all other type of Communication channels (File, mail, JDBC, etc) are working, only SOAP is problematic

[nisarkhan_n]

Cache update will also not happen even if any of the service user are locked checked the PIDIR user is locked in any way....

ths is only because of cache problem things like this can happen, either you can reactivate that adapter and try..

[Former Member]

Try to test any interface and then check the status for the adapter in the communication channel monitoring.

thanks

farooq

[nisarkhan_n]

Sudheer

Youe Adater engine cache are not getting updated, goto the Runtime workbench and check the cache monitoring there all the instacess should be green in color

IS

AE

sol:

Goto the SXI_CACHE

run the delta or compelte cache and do the complete CPA Cache using the URL, use PIDIRUSER for this.

it will work then