on 02-27-2008 5:47 PM
Hi,
Could anyone please forward me the documents for SLA configuration of service desk?
e-mail : regisjordan@yahoo.com
Thank you in advance...
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Please refer this:
Please do not ask to send any documents to any personal ids.
Rajeev
Check this link: http://www.renet-web.net/2009/07/21/slas-made-easy-in-sap-solution-manager/
It doesn't fully work for me, but it was very helpful
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