I want to know the process flow for customer services.Means when customer return the product for repair or replacement,then how we run the complete process in system.What is the various tcode for this process.
Have a look at this [link|http://help.sap.com/saphelp_crm40/helpdata/en/b0/87e20ee4f20148acc496c5525f4399/content.htm] if it for any help. couldn't find anything better
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