SAPCCMSR stopped working!! Urget Help Please

[Former Member]

Hi Experts,

My portal server's ccmsr agent working fine this monring. all of a sudden, I just went to rz21 >> remote agents>> portal server showing the status of "SHUTDOWN". I have also loocked at sm59 >> tcp/ip connections for portal, None of them working. I have tried to register them again, also I'm able to start the agent in portal successfully, but still showing SHUTDOWN in solman rz21.

I'm getting the following errors in sm59:

Logon Connection Error

Error Details Error when opening an RFC connection

Error Details ERROR: program hostname.n3stat.01 not registered

Error Details LOCATION: SAP-Gateway on host smp-hostname / sapgw01

Error Details DETAIL: TP hostname.n3stat.01 not registered

Error Details COMPONENT: SAP-Gateway

Error Details COUNTER: 18728

Error Details MODULE: gwr3cpic.c

Error Details LINE: 1694

Error Details RETURN CODE: 679

Error Details SUBRC: 0

Error Details RELEASE: 700

Error Details TIME: Tue Feb 26 16:54:55 2008

Error Details VERSION: 2

Please advice!!

Thanks,

[Former Member]

check the sapccmsr installation log files, Usually in /usr/sap/tmp/sapccmsr directory. It also talke few min to show the status as ONLINE in Central System.

Thanks

Prince Jose