Errorcode 3700 "hostfile_error" when trying first complete backup

[Former Member]

New Maxdb (7.6.00.18) installation on SuSe SLES 10 sp1.

Trying to write backup to a NFS mount directory, I get the following error :

2008-02-25 08:59:14 13 ERR 11000 find_dev insufficient devices for ASYNOPEN (tape)

2008-02-25 08:59:14 13 ERR 11000 d0_vatta Cannot open volume, database shutdown

2008-02-25 08:59:14 13 ERR 11000 d0_vatta Volume name '/mnt/backup/maxdb/SDB_COM'

2008-02-25 08:59:14 24 ERR 52012 SAVE error occured, basis_err 3700

2008-02-25 08:59:14 24 ERR 3 Backup Kernel_Administration.cpp:1114

2008-02-25 08:59:14 24 ERR 3 Backup 2008-02-25 08:59:14 Backup Error 3

2008-02-25 08:59:14 24 ERR 3 Backup Data backup failed

2008-02-25 08:59:14 24 ERR 3 Backup + SrvTasks_Job.cpp:123

2008-02-25 08:59:14 24 ERR 3 Backup + 2008-02-25 08:59:14 SrvTasks Info 17

2008-02-25 08:59:14 24 ERR 3 Backup - Servertask Info: because Error in backup task occured

2008-02-25 08:59:14 24 ERR 3 Backup + SrvTasks_Job.cpp:124

2008-02-25 08:59:14 24 ERR 3 Backup + 2008-02-25 08:59:14 SrvTasks Info 10

2008-02-25 08:59:14 24 ERR 3 Backup - Job 1 (Backup / Restore Medium Task) [executing] WaitingT156 Result=3700

2008-02-25 08:59:14 24 ERR 3 Backup + Kernel_Trace.cpp:223

2008-02-25 08:59:14 24 ERR 3 Backup + 2008-02-25 08:59:14 KernelCommon Info 6

2008-02-25 08:59:14 24 ERR 3 Backup - Error in backup task occured, Errorcode 3700 "hostfile_error"

The strange thing is that the message I get in the database manager when running the Backup Wizard says :

-24988 Sql error [backup_save "COM_BACKUP" DATA RECOVERY]; -903, Host file I/O error, no more devices

Any idea what could go wrong ?

[Former Member · Accepted solution]

Hi,

check Note 1132091 - Data volume corruption

regards,

kaushal

[Former Member · Accepted solution]

Hi Kaushal,

thanks but I do not think this is the problem - I have no messages about Data Volume but it just complains about the backup media? I checked the security settings but they should be OK. Increased the MAXBACKUPDEVS paratmeter from 2 to (read it in some forum on the internet) but this didn't change anything. The weird thing is that it talks about tape, while I clearly define a FILE medium.

Thanks for any other tips

Herman

[Former Member · Accepted solution]

Hi,

check following

regards,

kaushal

[Former Member · Accepted solution]

Thanks, indeed increasing the MAXBACKUPDEVICES and restarting the database did the trick - thanks