Approval SC Workflow Issue

[Former Member]

Hi All,

The issue is whenever the Shopping cart is send to approval to Buyer's Inbox, Buyer picks up the shopping cart from the Approval Inbox and forwards the same work item to his Inbox for approval. As the shopping cart goes to Buyer's Mail box,

- The chain of Command disappears and the Buyer is the Final Approving authority.

- The Buyer will approve the shopping cart two times.

Please suggest what needs to be done?

Regards

Lovkesh

[khan_voyalpadusman]

Hi,

what is the need for the buyer --> to forward to his inbox again?

if the system is allowing this to happen --> such the same workitem is send to buyer --> two times --> and the approver has two approval workitems in his inbox.

then you have to enquire the issue with SAP --> and they will further help you.

The system should not in first case allow this to happen and so is a BUG