E503 Error

[Former Member]

Hi All,

We have developed a jsp file and the related controller file. At our side it was working fine in our systems. But when this has been updated on the users toughbooks(device), it is showing the error.

Please provide your valuable comments or solution to resolve this issue.

Thanks in Advance,

Ravi

[Former Member]

Hi Ravi,

Please find out whether the jsp files that you have delivered to the end users are pre-compiled or not. If you have delivered the jsp files as .jsp then you will have to make sure that JDK is installed on each of the end users touchbook. But if JRE is installed on the toughbook and you deliver a .jsp file then you would typically get this error. The ideal way is to compile the jsp files and provide only .class files to the end users.

If this is not the problem, can you please provide the complete stack trace available in the browser.

Hope this helps.

Best Regards

Sivakumar