"You are not authorized to logon to the target system"

[Former Member]

One of our clients has just recently upgraded their SAPGUI to 640 (patch level 13). Since then they have been unable to log on to one of their development boxes. Connections to all other boxes are successful but their test box returns a "You are not authorized to logon to the target system" error message.

The client has assured me that the username, password and client are correct and that they can logon without a problem from the logon pad. I have also requested that she change password and try using the same case when she is logging on.

So far none of this has helped. Does anyone have any ideas of how I can get to the bottom of this?

Thanks,

Charles

[reiner_hille-doering · Accepted solution]

I can only guess that the problem has to do with the move to case-sensitive passwords in newer patchlevels.

Did they try to enter the password all-uppercase?