Cant see Spool history at SP01: Urgent

[Former Member]

Hi Experts,

I'm having problem looking at the history of spool request. I have a printer xyz and xyz 2, user printed many pages and used both of the printers. But when i go to sp01, and I do able to see history of completion for xyz2, however, there is nothing for xyz. I just confirmed with user that pages has been printing.

Please advice.

Thanks,

[Former Member · Accepted solution]

Hello Afi,

Check with the user. He might have used the option delete spool after printing. Also was the printing carried out in the same clienta? May be you don't have authorization for cross client spool viewing.

Regards.

Ruchit.

[Former Member]

Ruchit Khushu,

It is same client. I'll will check with user.

Thanks,