Problem in creating credit memo !

[Former Member]

I am trying to ge the credit memo in VA01 ! but its giving message as after entering 'sold to party' as below

'No sales area found'.

How to solve this problem!

[Former Member]

Hi Jyotirmoy,

First check that the credit memo document type (eg.CR)

has been assigned to the Sales Area in customising.

Path :

SPRO

>Sales and Distribution>Sales>Sales Documents

>Sales document Header

>Assign Sales Area to Sales Document Types.

If the doc type is not defined for the Sales area,define it.

Secondly check whether the sold-to customer master

is exteneded to this Sales Area.

If it is not exteneded,do this.

Normally a Credit memo document is created with reference

to a billing document or returns order,so create the credit memo.

For any queries or clarifications, revert back.

Umesh Karane.

[Former Member]

Hi,

When trying to create credit memo, create with reference to either Sales document or billing document, so that all the related data would be copied to credit memo request when trying to create it using T.code VA01

Then u can alter the quantity of items for which u want to create credit memo.

Coming to your issue, the " No sales area found"

The Credit memo document type example CR would not have been assigned to sales area for which you r using.

Please check the following :

SPRO-->sales and distribution->sales->sales document header->Assign Sales Area To Sales Document Types ..

Check whether the sales area you are using here is maintained against the order type i.e credit memo..

if not u have to maintain here

sales org

dist chl

division

sales order type.

Kindly Reward points if usefull.

Regards

vK

[Former Member]

Hi Deb,

You need to extend the customer in this particuler Sales area and also assign the sales area to Particuler document type in OVAZ..

And also you need to maintain the common distribution channel and common division..

I hope u r problem will solve..

Rewards, if it is useful..

regards

Durga Prasad

Edited by: Durga Sana on Feb 18, 2008 10:41 AM