SAP GUI error "...Service...timed out"

[Former Member]

Hi heros,

I hope one of you can help me.

I worked with SAP Gui 6.20 sometimes in the client network with SAP. And I try to work now from home via VPN in the same system. BUT I got always an SAP Logon error after about 3 Sec. "Connection to host 172.XX.X.44, service sapdp20 timed out".

BUT I had connection to the client network, because I get access to e.g. the clients mailserver.

I tried also ping the SAP servers and it failed.

BUT just the SAP servers not other servers in the client environment via VPN.

Does someone know a solution???

It's very important to get also from other networks access to SAP via VPN.

Thanks a lot!!

[Former Member · Accepted solution]

Hi,

DNS (Domain Name System) is an integral part of Client/Server Communication in IP-Network. DNS is a distributed data base system, that is used to translate Computer name to an IP-Address in an IP-Network. Windows 2000 based Clients used the DNS services. Clients older than Windows 2000 (Windows 98, NT 4.0) used for Network communication the NetBIOS-Name. For this clients it can be used the WINS "method", that is the equivalent of DNS.

Best regards,

GP

[Former Member · Accepted solution]

prop solved. thx for all

[Former Member]

Hello SAP Gurus,

I have the similar problem as Tom was having .. Can you please explain in more detail as to what has to be done in the SAP GUI to fix this problem ..

Thanks in Advance

Venky

[Former Member]

With VPN, I think you will have to use a SapRouter for access.

[Former Member]

Hi - You mean add a SAP Router IP in the VPN Name Server Options?

By the way, whats the difference between the DNS and WINS Address?