System error in routine FI_TAX_GET_TXJCD_LEVELS

[Former Member]

On trying to create the accounting document from Billing document( the ship to company is in Canada, we use SAP for taxes in Canada), I get strange error:

We are in 4.6c. I checked for OSS notes. There is nothing for version 4.6c ,hiowever there is OSS notes for other versions of SAP.

Error Message:

System error in routine FI_TAX_GET_TXJCD_LEVELS error code 2 function builder TAX2

Message no. FF769

Diagnosis

A serious program error has occurred.

System Response

The current processing step cannot be carried out.

Procedure

If the program error occurred

· In a standard SAP program, then create an OSS message

· In a program you wrote yourself, then correct the program.

Has anyone seen this before?

Please reply at the earliest.

Thanks.

[Former Member]

Hi MN

When you generate invoice that time your ship to party may not have jurisdiction code in the customer master record. So after maintain the Jurisdiction code cancel the invoice and regenerate invoice then your problem will be solved.

Regards

Arun

[carloseduardo_oliveira]

I had the same issue and Arun's solution worked for me. Thx a lot Arun.

[Former Member]

I'm getting the exact same error. Can anyone help us?

[Former Member]

Hi,

What was the solution to the above error, since i am getting the same. please reply fast since it is urgent

Regards,

Roville

[former_member188826]

[Refer to this link for solution|;