Installation Error!

Former Member · ‎02-13-2008

I got an error during installation and I could not figure out what went wrong. Here is the text from log file.

italics

(Feb 12, 2008 6:24:53 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, An error occurred and product installation failed. Look at the log file C:\SAP\NSP\log.txt for details.

(Feb 12, 2008 6:24:53 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllInstallationSteps(StepWrapperInstallFiles.java:177)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.install(StepWrapperInstallFiles.java:268)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

italics

Please suggest.

Thanks,

Former Member · ‎02-13-2008

Finally I could make it work during the 3rd attempt by installing MS LoopBack Adapter.

Former Member · ‎02-13-2008

I tried the second time and I had received the following errors.

(Feb 12, 2008 8:05:13 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Feb 12, 2008 8:05:13 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Feb 12, 2008 8:05:23 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Feb 12, 2008 8:05:23 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Feb 12, 2008 8:05:33 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Feb 12, 2008 8:05:33 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Feb 12, 2008 8:05:43 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Feb 12, 2008 8:05:43 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Feb 12, 2008 8:05:53 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Feb 12, 2008 8:05:53 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Feb 12, 2008 8:06:03 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running

(Feb 12, 2008 8:06:03 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.

(Feb 12, 2008 8:06:13 PM), Install, com.sap.installshield.CheckServicesAction, err, An error occurred and product installation failed. Look at the log file C:\SAP\NSP\log.txt for details.

(Feb 12, 2008 8:06:13 PM), Install, com.sap.installshield.CheckServicesAction, err, ProductException: (error code = 601; message="Services failed to start (see the log for details)")

STACK_TRACE: 12

ProductException: (error code = 601; message="Services failed to start (see the log for details)")

at com.sap.installshield.CheckServicesAction.install(CheckServicesAction.java:95)