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Error installing SAP Solution Manager 4.0 (SP13) End to End Diagnostic Agen

Former Member
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Hi,

I'm installing SMD Agent on Solaris SPARC 10 64 bits/Oracle. Software version SMDAGENT13_0-20001428.SAR.

The problem appears when I type in the sceen:

SMD Agent User: smdadm

SMD Agent User ID: 8000

SMD Agent Group: sapsys

Pwd SMD Agent: six characters( I've used pwd of different length, but the error follows so I think the problem isn't pwd)

When I type unix command:

>id

uid=0(root) gid=0(root)

The error that appears is:

FSL-01002 Unable to create account user="smdadm" uid="8000". UX: Usr/sbin/useradd: ERROR:Unable to create home directory

Please could you help me?

Thanks

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Hi Afi C,

I typed at this thread the solution that applied to solve my problem, also the solution proposal by Shaji Jacob works too.

Regards

Raul

Former Member
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The problem is you need to create OS user for SAP and DB..

Create <sid>adm in your case 'smdadm' - SAP user

Create ora<sid> in your case should be 'orasmd' - oracle DB user, I am presuming you DB to be oracle.

<sid>adm should have users & groups : (smdadm), (sapsys), (dba), (oper), (sapinst)

ora<sid> should have users & groups : (orasmd) (dba) (sapsys),(oper),(sapinst)

Check the installation manual, very clearly mentioned.

Once this is done, your installation will go smooth

Cheers

Shaji

Edited by: Shaji Jacob on Mar 20, 2008 11:09 PM

Former Member
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Hi Rahul,

Are you still getting same error? did you solve it? I'm getting the same error. Please help me if you know the solution. I really appreciate your help.

Thanks,

INFO[E] 2008-03-20 15:45:30.484 [syuxcuser.cpp:1932]

*CSyUserImpl_getOsInfos(ILogBook m_logBook, iastring sName, iastring sID, tSyUserInfo& msUserinfo)

FSH-00006 Return value of function getpwnam(smdadm) is NULL.

ERROR 2008-03-20 15:45:30.727 [syuxcuser.cpp:1704]

CSyUserImpl::addToOS(const CUserData& data, ISyProgressObserver )*

FSL-01002 Unable to create account user="smdadm". UX: /usr/sbin/useradd: ERROR: Unable to create the home directory: Operation not applicable. (return code 12)

Former Member
0 Kudos

It looks like a Solaris issue. Check if the home directory

/home is reserved in the Solaris configuration.

Check if this fix the problem please perform the following steps:

1. modify /etc/auto_master file to change the entry for '/home' to say

'/autohome' instead

2. reboot

3. rmdir /home

4. ln -s /export/home /home (make sure /export/home exists)

Thanks