sale reverse problem

[Former Member]

Dear All,

I m create a customer sale invoice in the date 0f 31.12.2007 now 6.02.2008 on date i cancel sale invoice and same return sale back

but my customer not cerdit and same in my stock no item resverse show .

when i use tcode vf03 billing document 4355 display documnent flow he shos me this messge

Delivery 80017105

invoice 4355 31.12.2007 completed

accounting documnet 2339 31.12.2007 not cleared

cancel invoice (S1) 275334 31.12.2007 open

i think some revesal problem how i resolve this problem

thankx and regards

pritpal

[former_member184555]

Hi

1. Goto VA01 - select sales document - RE (returns document)

2. VL01N - create returns delivery with reference to this RE

3. VL02N - Post Goods Receipt

4. VF01 - select billing type 'Credit for Returns' with reference to this returns delivery

Thanks,

Ravi

[former_member184555]

Hi

Since the invoice is generated and the values are passed to accounting..you have to follow the returns process.

raise RE (returns document) - create returns delivery - P0st Goods Receipt - Billing is 'Credit for Returns'.

Thanks,

Ravi

[Former Member]

Dear Sankar Ravi ,

can u explain more how i do it i menas step of process

regards

pritpal

[Former Member]

Dear Pritpal,

When you create invoices normally there is block to post it to accounting. It does not take place automatically fif it has been set up this way. In this case you need to go to the change view of the billing and release it to accounting from that screen. Once you release it to accounting check your document flow. It will show realeased to accounting as the status. Now you can create a cancellation document and do the reverse process.

regards

Jude

[Former Member]

>

> Dear All,

>

>

> I m create a customer sale invoice in the date 0f 31.12.2007 now 6.02.2008 on date i cancel sale invoice and same return sale back

>

> but my customer not cerdit and same in my stock no item resverse show .

>

>

> when i use tcode vf03 billing document 4355 display documnent flow he shos me this messge

>

> Delivery 80017105

> invoice 4355 31.12.2007 completed

> accounting documnet 2339 31.12.2007 not cleared

> cancel invoice (S1) 275334 31.12.2007 open

>

>

> i think some revesal problem how i resolve this problem

>

>

> thankx and regards

> pritpal

Hi Pritpal,

Since the accounting document was not cleared, i guess you would not hav etaken payment from the customer (TCode F110).

Hence customer is not getting credited.

Regarding the stock you will have to reverse the Goods using TCode VL09. Go to this TCode and reverse the PGI you had done for the delivery and then look at stock.

Hope it helps

Regards

Abhishek Swarup

[Former Member]

Dear,

can you semd me more so that i resolve this problem becuase of its not much clear for me how i do it

how to clear accounting ducment and same how to use reserve stock trough vl09

kindlly sedn me its too urgent for me

regards

pritpal

[Former Member]

>

> Dear,

> can you semd me more so that i resolve this problem becuase of its not much clear for me how i do it

>

>

> how to clear accounting ducment and same how to use reserve stock trough vl09

>

> kindlly sedn me its too urgent for me

>

>

> regards

> pritpal

Hi Pritpal,

For Clearing Accounting Document. You will have to Talk to your FICO counterparts. Give them the bill number and they will be able to clear it.

Otherwise goto F-32

Put the Account Number (this is same as the customer u used for Sales order),

Company Code

In the below list of "Additional Selections" radio buttons choose Document number.

Click Process open items on the top right.

After that put the correct document number (The billing document number) and save it the Billing document will be cleared.

For Reversing goods issue goto TCode VL09

1) Find out the shipping point of your Order: for that goto display sales order VA03.From there on the top Menu goto

Goto->item->Shipping there you can find the shipping point.

2)In the Inbound/outbound delivery put your delivery number, for that goto document flow of sales order and find the delivery number.

Keep the Inbound Delivs & Outbound Delivs clicked

Click F8 or Execute your PGI will be reversed.

Hope it helps you

Reward if helpful

Regards

Abhishek Swarup

[Former Member]

dear ,

can you pass me your contact number if u dont mind

waiting your reply

pritpal