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Error for sales order web service ECC_SALESORDERCRTRC

Former Member
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We're trying to use the webservice at:

http://erp.esworkplace.sap.com/sap/bc/srt/xip/sap/ECC_SALESORDERCRTRC?wsdl=1.1

We call: salesOrderCreateRequestConfirmationIn but no order is created and we get back the following note:

Exactly-once request cannot be locked: 5DBE3D1F97E94C728AE95FAA8007F6AF

(error code: Could not find configuration entry for client 800)

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Answers (1)

Answers (1)

Former Member
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Sean,

Go to your system's Host file an d make an entry for clien 800. or if any configuration file you are using specify ip address of clien 800 in it.

Use this link as reference for server related errors:

http://www.docs.hp.com/en/B2355-90685/ch05s08.html

BR,

Alok

sean_doyle
Discoverer
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We're running on Windows XP so not using a hosts file.

We have no problem using the following webservice which runs on the same host and also uses client 800:

http://erp.esworkplace.sap.com/sap/bc/srt/xip/sap/ECC_MATERIALBYIDDESCR001QR?sap-client=800&wsdl=1.1

SureshR
Associate
Associate
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From the look of the error message, it looks like the it is caused by the idempotency feature of the service. Idempotency is used to ensure that the service called twice or more does not create more than one sales order instance. More details are at http://help.sap.com/esoa_tm60/helpdata/en/3f/1b443e1cc142c68afe79354b786eae/content.htm

So it is not really a bug but a feature! Did you try running the service in quick succession? In such a case, did the first call go thru successfully?

sean_doyle
Discoverer
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We get this error all the time, even on the first try and even if we do not call the webservice in quick succession.

SureshR
Associate
Associate
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Hmm.. Can you pass the message number and message class of the error? Is the GUID in the message always the same?

Also indicate which ERP version (or EhPack) you are currently are testing