Problem installing SAP solution Manager

[Former Member]

Hello,

I want to install SAP Solution Manager on a LINUX system.

My system information is:

>uname -a

Linux sapsolm1 2.6.9-67.0.1.ELsmp #1 SMP Fri Nov 30 11:57:43 EST 2007 x86_64 x86_64 x86_64 GNU/Linux

If I follow the installation manual and start sapinst nothing happens as you could see in the log below. If I start "./startInstGui.sh" I get an error message. Does any body have an idea what is wrong on my system why the installation GUI is not starting up?

I'll start the installation form the path: /backup/51032955/IM_LINUX_X86_64

The CD number I use is 51032955.

Many thanks.

Richard Meijn

Screen log

[root@sapsolm1 IM_LINUX_X86_64]$ ./sapinst

[==============================] - extracting... done!

Starting GuiServer using:

/usr/bin/java -cp /backup/sapinst_instdir/sapinst_exe.20122.1202218058/JAR/instgui.jar:/backup/sapinst_instdir/sapinst_exe.20122.1202218058/JAR/inqmyxml.jar -Djava.security.egd=file:/dev/urandom SDTServer config=jar:sdtserver.xml guiport=21212 sapinsthost=localhost sapinstport=21200 guistart=true

init: retrieving account information for group sapinst...

init: retrieving account information done.

load resource pool /backup/51032955/IM_LINUX_X86_64/resourcepool.xml

guiengine: no GUI server connected; waiting for a connection on host sapsolm1, port 21200 to continue with the installation

[root@sapsolm1 IM_LINUX_X86_64]$ ./startInstGui.sh

Java Runtime found in PATH environment variable

Path: java

Start mode: gui (GUI only)

Connection parameters:

GUIServer host: localhost

GUIServer port: 21212

Starting...

Warning: -Xmx256M not understood. Ignoring.

Exception in thread "GtkMain" java.lang.UnsatisfiedLinkError: gtkInit

at JvLookupJNIMethod (/usr/lib64/libgcj.so.5.0.0)

at JvJNIMethod.call(ffi_cif, void, ffi_raw, void) (/usr/lib64/libgcj.so.5.0.0)

at gnu.java.awt.peer.gtk.GtkMainThread.run() (Unknown Source)

at java.lang.Thread.run() (/usr/lib64/libgcj.so.5.0.0)

at JvThreadRun(java.lang.Thread) (/usr/lib64/libgcj.so.5.0.0)

at GC_start_routine (/usr/lib64/libgcj.so.5.0.0)

at __clone (/lib64/tls/libc-2.3.4.so)

[Former Member · Accepted solution]

have you installed the correct version and distribution of JDK?

I remember in LINUX the JAVA 1.4.2 from IBM should be used.

I installed the JAVA 1.4.2.15 on my SOLMAN with linux.

Have you double-checked all the prerrequisites mentioned on the instguides?

[Former Member]

Many thanks for the answer,

I think that my system engeneer is not so happy ;-{

Do I have to remove the current JAVA installation and reinstall the correct JAVA package or could I just install the new JAVA installation?

I'm not so good with LINUX buth if I have to remove the installation how could I do that?

Thanks,

Richard Meijn

[markus_doehr2]

I suggest (to be clean) - start from the beginning.

Check the installation guide (http://service.sap.com/instguides) - it has a detailed section about what to remove in which directory.

Also check note 171356 - SAP software on Linux: Essential information for other things you need to install/configure (saplocales etc.)

Additionally check your distribution specifc configuration settings in note 722273 - Red Hat Enterprise Linux 3 and 4: Installation and upgrade (Redhat 4.x assumed).

Finally check note 861215 - Recommended Settings for the Linux on AMD64/EM64T JVM for the Java settings after you´ve done your installation.

Markus

[Former Member]

Antonio,

I'm not sure if the correct JAVA environment is implemented. I have asked the system group to set up the system and install JAVA 1.4.2 on it. Could explain to me how to check this?

I have checked the requirements for the system. So far I see these are correct.

Kind regards,

Richard Meijn

[Former Member]

Sorry, I meant the JAVA from SUN, as mentioned on the Note 716604 for Linux distributions.

The correct JDK can be downloaded, as mentioned on the note, from http://java.sun.com

Let the System group take a look at this note. They will know how to proceed.

Good luck

[markus_doehr2]

On X86_64 you MUST use the IBM JDK (because Sun has no 64bit version).

You need to download and install the special IBM JDK for SAP systems available through note

1090932 - IBM download site for special JDK builds - iFix

Markus