on 02-05-2008 11:10 AM
Hi Gurus,
This is a very typical issue.
In our scenario, when we execute the DP90, the system should generate a debit memo request. From that we create a debit memo and send it to the customer.
But in a typical case when I run DP90, the system is trying to generate a 'credit memo request'. Could anyone guide me where to check?
Prase
Hello,
there was a goods receipt with reference to the service order, which was making the actual costs in negative, so system trying to generate a credit memo instead of a debit memo.
Prase
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Hi Prasanth,
Goto Transaction ODP1. Select your DIP Profile. (This DIP Profile is assigned to your Order Type, you can find it in your order). Double-Click on Usage. Check entry for usage: Billing and Result Analysis. In second column "Sales Doc. Type" some document type will be specified. This document will be generated from the DP90. Check if Debit memo document is maintained here or not.
In the third column, Credit memo request document is specified. If the results of DP90 contain Negative amount entries then Credit Memo request will be generated.
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