Business Graphic rendering problem.

[Former Member]

I’m running J2ee (NW2004) SP20.

I’ve been following this simple business graphics tutorial (http://help.sap.com/saphelp_nw04/helpdata/en/e5/08b6eb35637a44830b9e6df22987aa/content.htm) and get a generic image not found red x with I try and render my simple graph.

I have verified my IGS is setup correctly (Visual Admin) and have it referenced within my little app. When I execute my app I get the “red x” if I look at the IGS admin I can see a call for XMLCHART and that data was transferred. I don’t see any errors in the log files. If I look at the source code I see the following url in the image source.

../../sap.com/test/Test/~wd_key17_1202141238651/unknown.gif

Does anyone have an idea?

Thanks in advance.

/Greg

[Former Member]

I found my problem...using the fully qualified hostname/domain when accessing the application resolved the issue.

Thanks for your consideration.

/Greg

[Former Member]

HI Greg,

Hope you are doing fine. Can you please explain me clearly how did you sort the problem out. I am also having the same issue right now... All the pie and bar charts are no more showing the graphs. instead, they are showing a big cross mark with the note - Graphic Rendering problem. It used to work perfect until my servers upgraded recently.

Please advice,

Kind Regards,

Rao

rao.busi@yahoo.com

[Former Member]

Rao -

In my case it was a matter of accessing my server with the fully qualified url. Initially I was accessing my site using http://hostname:port/.../application and was receiving the error. When I started using the fully qualified url http://hostname.domain.com:port/.../application the application started working.

I hope your problem is that simple to resolve. Good luck.

/Greg