hi,
1. What are the tools used to gather the requirements of a business process?
we normally collect business requirements with some questionare, perhaps the one available in ASAP installation like the Question and Answer Database( QADB). Apart from there would be a lot of business workshops taking place where we interact with the core users to understand business processes. this is the main thing.
2. Company wants to give the pricing for specific customer as per his past sales history?How can we give?
You can maintain a price list for the customer and denote is properly at the customer master level and use it while maintaining condition records at VK11.
3. Where we maintain freight charges? How it will work? How many ways to maintain these charges?
we have a freight condition KF00 with which can do this.
4. what are the documents generated when creating returns delivery?
a returns delivery. a material document with a negative movement type to increase the plant valuation. like 602.
5. Invoice correction is a document order (or) again billing?
A sales document used in complaints processing to correct the quantity or price of one or more items in an invoice.
The invoice correction request is the same as the differential credit memo in the SAP R/2 System.
Use
You can create an invoice correction request if the wrong prices have been calculated for the customer. The invoice correction request can be automatically blocked by the system until it has been checked.
The system calculates the difference between the amount that was originally calculated and the corrected amount for each item.
Once it has been approved, you can remove the block. The system creates a credit memo with reference to the invoice correction request. If the remaining amount is positive, the total value does not have a + sign, if the remaining amount is negative, the total value has a – sign.
regards,
sadhu kishore
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