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Dunning Process

Former Member
0 Kudos

Hi,

Please explain what is dunning in sales and distribution? Where is it configured?

Regards,

Ratika

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Dear Ratika,

Dunning is the process of methodically communicating with customers to insure the collection of accounts receivable. It follows the process that progresses from gentle reminders to almost threatening letters as accounts become more past due. SAP has automated this process. Law in each country regulate the form that dunn ing can take. It is generally unlawful to harasss or threaten consumers. It is ok to issue firm reminders and to take all allowable collection options.

Please go through the following link:

http://134.198.33.115/sap/dunning.htm

Do let me know in case of any queries.

Hope this helps you.

Do award points if you found them useful.

Regards,

Rakesh

Answers (2)

Answers (2)

Lakshmipathi
Active Contributor
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Dear Ratika

The process of communicating with customers to ensure the collection of accounts receivable.

Notes:

Dunning can start with gentle reminders and then progress to nearly threatening letters as accounts become more past due. Laws in each country regulate the extent to which dunning can take. It's okay to issue firm reminders, but generally unlawful to harass or threaten customers.

For more details, go through the link

[Dunning|http://academic.uofs.edu/faculty/gramborw/sap/dunning.htm]

Thanks

G. Lakshmipathi

Former Member
0 Kudos

[Dunning Procedure in SD|http://help.sap.com/saphelp_46c/helpdata/en/01/a9c486455711d182b40000e829fbfe/frameset.htm]