the route and storage location is not shown automatically

[Former Member]

Hi,

we have a problem:

For one customer the route and storage location is not shown automatically in sales order.

Manually it is possibly to set but it should be shown

automaticaly.

Where I shoud check?

Thanks in advance.

William

[Former Member]

Thanks for your replays.

[Former Member]

Route

Routes are determined depending on the following criteria:

Country and departure zone (departure zone of the shipping point) - Please check shipping pt Definition

Shipping conditions agreed in the sales order - check at VOV8 (document type)

The shipping condition is defined in shipping point determination.

Transportation group of the material - check at material master in MM02

Country and transportation zone (receiving zone) of the ship-to party - check at XD02 (general data)

Storage location

It is determined from shipping pt +delivering plant + storage conditions.

Please goto OVL3 and check u have assigned all the entries properly.

hope it is useful

Reward points if it is useful..

[Former Member]

Hi,

To get route automatically for this customer u need to maintain destination zone to the customer in the CMR - genereal view - address tab page.. and also u need to maintain the shipping condition ( sales area data - sales tab )

And check the configuration setting for route determination with same destination zone is maintained are not...

regards,

durga prasad