No user is able to login through User Management Engine in SAP Web AS Java

[Former Member]

Hi,

We are facing an error"User Authentication failed" in SAP Web AS Java(Stand-alone).

No user is able to login through User Management Engine but we were able to login as administrator into Visual admin.Tried SAP* (Emergency User Activation in config tool) also.SAP* is also able to login to Visual Admin But not into UME.Login in Visual Admin was successful when we tried with SAP* or administrator.

Feels like some UME configuration might have changed.Can anyone help me in this.

Thank You.

Regards,

Sudheer.

[Former Member · Accepted solution]

Hi,

Make sure license is not expired. Also using configtool, check the ume whether it is pointing right xml file.

You will get some info regarding the issue if you look into defaultrace.trc file

Thanks!

[shivhare]

Hi Sudheer Koppireddy

login VA with SAP*

go to services -- key config login ticket and see in right hand side entry deleate all entry

and save it

then go to sm 59 and check HMI connection (http connection to R/3)

deleate it and recreate it

Thanks

Amit Shivhare

PS:Reward Point

[Former Member]

Hi,

If you can login into Visual Admin you can also check that your users are not locked. You can also try to create new users with UME privileges...

In Visual Admin, go to service "Security Provider" and select the tab "User Management" under "Runtime" tab.

Hope this help,

Jorge

[Former Member]

Hi,

If emergeny user SAP* is activated on J2EE engine, you are only able to login to VA. After you corrected your problems in VA deactivate SAP* user, restart J2EE engine, and you could work with the "normal" J2EE users (refer to sap documentation for what to work with user SAP* or what it called in J2EE superadmin).

Regards,

Daniel