want to rectify to wrong price given to customer

[Former Member]

if a standard order is created ,then delivery and billing is finished. then a price error is found out. what do we do? we cant edit the order can we?

so what ever is the difference we create credit/debit memo request and then a credit/debit memo right?

my next question is how do we find the difference of price , is it manually done and then a credit/debit memo request is created or is it done by some kind of a tool?

[Former Member]

Hi Friend,

Specially for this purpose we have invoice correction list. It is a sales document which supprt you to create a debit or a credit memo what ever is applicable.

Here the enduser need to create an invoice correctin list with reference to the earlier bill then it will teke the wronge price which has already been mentined in earlier bill. now the user need to put the accurate price and it takes the earlier price which will be deducted and you will get the difference. Now if the differenc is positive you can create a credit memo and it the differnce is negative then you can create the debit memo.

[Former Member]

is this document (invoice correction list ) a billing doc. created by vf01 or va01. or is it a va01 document . if its a va01 document , are you talking about the credit/memo requests?

s . krishnan

[Former Member]

i have found out that it is a va01 doc type. but if we create invoice corrections. when do we create credit/debit memo requests. are credit/debit memo requests made with reference to these invoice correction lists

s.k.