Unable to close open PDF form after viewing it

[Former Member]

Hi All,

We have an issue with a webdynpro application in Java. In this application, we are make using of the Interactive form to bring up a PDF form that the users can print. Our issue is that there is no gracefull way to exit the window once the PDF is displayed.

There's no way to close the browser window that opens PDF except shutting

down the computer, and this happens only for few users and not for every one

We are on EP6.0 SP18 and using Adobe 7.0.9

Appreciate any help

Thanks,

Kiran

[i042339]

Hi Kiran,

Just try this .. I hope this should work.

Can you please install the Adobe Reader 8.1.1 and try again?

I have seen this problem in 8.0 but after installing the reader 8.1 it got solved.

Cheers

Satya