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Returnable Packaging - Handling ASN's for their return delivery

Former Member
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Two of our customers are sending us ASN's when they ship the empty returnable containers back to us. Unfortunately, the ASN IDoc's Red-Light because there is no MM Order for them.

The normal process is working - when the truck arrives, we process a Delivery against the LA order to receive them back into Inventory. It's quick and easy, but the IDoc's are still out there hanging.

So is there a way to make the ASN's work within the Returnable Packaging scenario? If I make an MM Order for these items, will it disrupt the RP scenario? I.e., it has to not only add them back in to our inventory, but it also has to decrease the customer's inventory at the same time.

Thanks in advance for any ideas, suggestions, or comments.

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Answers (2)

Answers (2)

Former Member
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Hi David

you have sent the returnable packaging with regards to Sales Order right? but when IDOCs are coming it should update the sales order and PGR (Post Goods Receipt)

What i understand is that we need to change the IDOC type for incoming sales order type to update the sales order and create delivery & PGR

Manu

Former Member
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SAP says this requires Consultants to solve.