on 01-23-2008 1:37 PM
hi all,
i want to ask how can i make a scope for QM on solution manager , and how can i get the best practice of QM on solution manager, as i didn't find its components in the list, i've found only a component called(inspection) but it includes few things.
thanks
MAYADA
I'm not exactly sure what you looking for. Solution manager can be used for anything basically..you have to decide what solutions your care to put into it. These can range from "How do I change my password?", "How do I reserver a rental car?", "Who do I call when my computer doesn't boot?", "What do I do with an inspection lot in CRTD mode?", "What does 'posting period closed' mean?".
Anything you want to put into it. I don't think there is any best practices for solution manger. It's just a tool.
Craig
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thanks Craig,
but i didn't mean that i want the best practice of solution manager, i know that it is only a tool
but i meaned that i need to make implementation steps and configuration of QM module on the solution manager, as i know that Solution manager contains the best pratice for implementing and configuring all modules, but i didn't find that for QM, Can you help me in that???
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