step for creating inbound delivery in case of customer return.

[Former Member]

Hi,

When I start vl31N I can create with reference to vendor or PO an inbound delivery.

How to create inbound delivery with reference to a customer return?

What to do?

Thank you in advance,

Eric van Zundert.

[Former Member · Accepted solution]

in case of customer return, its outbound delivery only (NOT INBOUND ) using VL01n....u need to maintain copy control setting between ur return sales order type (RE in std SAP) and return delivery type (LR std SAP) using VTLA.

From std SAP point of view, u can refer RE-LR

Regards

Jagdish

[Shiva_Ram]

Hi,

You can try to create a copy control for return sales order to inbound delivery document. Depending on business requirements like combining vendor PO and returns sales orders, you can try to use VL31N.

If it is only returns sales orders that needs to be processed, then SAP standard document types and its associated copy control would help.

Regards

P.S: Does your scenario relate to import process? I am in the same boat.

Edited by: Shiva Ram on Jan 22, 2008 2:17 PM

[Former Member]

hi,

as you might be knowing for an outbound delivery we proceed with VA01 as

OR (Order)> LF(Del) > F2(Bill)

and for returns also we use VA01 but the cycle is

Re ( returns sales order type ) > LR (Returns del).

we already have the required configs in the standard SAP system to handle this.

regards

sadhu kishore