SPAM/SAINT Update version -700/0023 (SAPKD70023) is standstill.

[Former Member]

Hi,

I have installed Solution Manager 4.0 successfully. After this I have downloaded the spam/saint update package (KD70023.CAR) from sap download area.

As per sapnote 822379, I have upgraded the tp and R3trans ( ie, R3trans_137-20001001.SAR and tp_135-20001001.sar). Then I put the spam/saint in the queue. But the process my not completed and it displays Return code 4. As I am in need of configuring maintenance optimizer and service desk. please provide a solution to overcome the spam/saint update error.

The SAP Kernel: 700_REL, Kernel patch number :48, Database Ora - 10.2.0.1.0

regards,

Siby Syriac.P

[JPReyes]

Check the import logs in SPAM/SAINT and post the error.

Regards

Juan

[Former Member]

Hi,

Thanks for the reply.

Here is the SLOG log.

START tp_getprots ABC Y 20080117143938 BASIS S

OLMAN 20080117135856

WARNING: System ABC. Warning. 20080117180857 :

WARNING: Background job not running properly. Function: Y Jobcount: 18033

901 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080117201206 :

WARNING: Background job not running properly. Function: Y Jobcount: 20065

801 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118004334 :

WARNING: Background job not running properly. Function: Y Jobcount: 00363

401 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118004334 :

WARNING: Background job not running properly. Function: Y Jobcount: 00363

401 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118004334 :

WARNING: Background job not running properly. Function: Y Jobcount: 00363

401 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118004334 :

WARNING: Background job not running properly. Function: Y Jobcount: 00363

401 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118004334 :

WARNING: Background job not running properly. Function: Y Jobcount: 00363

401 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118011242 :

WARNING: Background job not running properly. Function: Y Jobcount: 01074

101 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118011242 :

WARNING: Background job not running properly. Function: Y Jobcount: 01074

101 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

START imp all ABC 20080118162435 BASIS S

OLMAN 20080118162433

INFO: event SAP_IMPORT_START triggered successfully

INFO TBATG CONVERSION OF ABC N not needed BASIS S

OLMAN 20080118162433

START MOVE NAMETABS ABC 6 20080118162439 BASIS S

OLMAN 20080118162433

START tp_getprots ABC P 20080118162439 BASIS S

OLMAN 20080118162433

WARNING: System ABC. Warning. 20080118163427 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163427 :

WARNING: System ABC. Warning. 20080118163427 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163427 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163427 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163445 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163933 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163934 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163935 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163936 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163933 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

WARNING: System ABC. Warning. 20080118163946 :

WARNING: Background job not running properly. Function: P Jobcount: 16281

501 Status: S.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

STOP tp_getprots ABC P 20080118164016 BASIS S

OLMAN 20080118162433

STOP MOVE NAMETABS ABC 6 20080118164016 BASIS S

OLMAN 20080118162433

START tp_getprots ABC Y 20080118164016 BASIS S

OLMAN 20080118162433

Any other log I have to check?

please reply.

Siby Syriac

[Former Member]

As per log, have you checked SM21 and SM37 which background job is failing and why?

Also check SPAM log.

-Pinkle