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Trigger Email to Customer

Former Member
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Hello Friends,

Please help me out on this:

My client wants the automatic mail trigger to the Customer when we do Post Goods Receipt for return materials so that the customer will come to know that the materials are recieved by my client.

Is there any provision for the same?

Rewards for useful answers...

Thanks a lot in Advance.

Rakesh Wade

Accepted Solutions (1)

Accepted Solutions (1)

former_member183879
Active Contributor
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Hi Rakesh,

Just check once whether the Goods issue tickets are updated in the table LIPS for the mvoement type.

If so, I think you can use the functionalitly of output determination for delivery documents and can enable the email functionality. You can use the output type MAIL as the reference for creating a new output type in deliveries.

You can get the concepts of output determination from the following links.

http://help.sap.com/saphelp_46c/helpdata/en/30/c6853488601e33e10000009b38f83b/frameset.htm

http://www.erpgenie.com/its/email.htm

http://expertanswercenter.techtarget.com/eac/knowledgebaseAnswer/0,295199,sid63_gci1143330,00.html

http://www.saptechsolutions.com/pdf/EnhancingOutputDetermination.pdf

http://help.sap.com/printdocu/core/Print46c/en/data/pdf/SDBFOC/SDBFOC.pdf

http://searchsap.techtarget.com/expert/KnowledgebaseAnswer/0,289625,sid21_gci1104203,00.html

Hope this helps.

If you need some more info, please let me know.

Former Member
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I absolutely agree with Navneetha here. You can configure a delivery output, and assign a routine to it to only trigger and shoot to the customer when the Goods issue is posted.

You can configure the new output with Transmission medium 5 or 7 and system wil then send the output to the email address maintained in the customer master.

Regards,

Vivek

Answers (2)

Answers (2)

Shiva_Ram
Active Contributor
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Hi Rakesh,

To my knowledge try to use user exit SAPMV50A --> FV50XF0B --> FV50XF0B_BELEG_SICHERN --> userexit_save_document(sapmv50a) --> userexit_set_status_vbuk

When vbuk-wbstk = 'C' post goods issue is finished.

The user exit can use program logic to check a function in the contact person tab in the customer master. If needed create a new function called returns notification recipient and assign email id in the particular customer master.

You can discuss with your ABAP programmer for further assistance.

Hope this helps.

Regards

Former Member
0 Kudos

it has tro be configured by a basis consulatnat and abaper tell the requirement clearly to the abaper he will solve the issue