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Problem with SAPSPRINT

Former Member
0 Kudos

Hi,

Hi, my company has change the SAPlpd to SAPsprint recently. I had find

out some trouble with SAPsprint and need to ask for some information

about it.

1. When a printer hit an error, the error will automatically log in the log file of SAPsprint for every hour. It will burden the load of

SAPsprint and sometime it will hang the SAPsprint service. Please advice on this case.

2. I had find out some printer end with return code = 2. The information not really clear in the log file as well. By the way, I need to restart the SAPsprint in order to solve this problem.Any advice for this case?

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi chiang,

May i know your SAPGUI version currently using ,and SAP version,database,and OS

can u give the details of enduser system OS ?

regards,

S.Rajeshkumar

also check for the print protocol you are using

Former Member
0 Kudos

Hi, as far as i understand, this is not saplpd, sapsprint doesnt come with sapgui.

anyway, we installed sapsprint 7.10 and SAPGUI version in the server is 6.40.

SAP version is SAP R/3 Enterprise 4.7 ext 2.00.

DB is Oracle 9.2.0.7.0

OS is UNIX on AIX host.

End user system OS got multiple OS some using window xp chinese version, some thai version, some english, some vietnam version and many more. Mostly window OS.

print protocol u mean is the port for printer?

if not, kindly advise how to check the print protocol?

many thanks in advance