Cannot Approve Supplier items in the Master Catalog

[Former Member]

After I upload a supplier catalog, map the Supplier to the Master and get a number of items that say 'to be approved', I cannot get the process any further. I go into the 'Edit Catalog' screen, select items 'to be approved, hit the 'approve' button, then hit the 'save' button and nothing happens.

I see no log entry to show that there is a job running or completed, and of course the 'to be approved' items never change their status.

At one time in the past I could go into the Edit screen, hit these two buttons and the items would go thru the execution of the approval process, but can't do it any longer.

Is it possible the process is locked somewhere? Any Ideas how I can get the process go start?

Thanks,

Laetitia

[Former Member]

OK I answered my own question, in case it is helpful to anyone else.

I did not add my name to the schema approver screen.

That fixed the problem.

Laetitia

[Former Member]

I am on the SRM 5.0 version. I user the CCM CSV 2.0 file layout.

Laetitia