Approver cannot approve the contract

[Former Member]

Hi

We are using the Extended Classic Scenario. The SRM version is 5.

We create the GOA and Purchase Contracts in SRM and then GOA are replicated to the backend. However we are facing an issue with the approval of the contracts (1 step approval). When the approver tries to approve the contract, he doesnt see the Green Tick Mark to approve as active. How can I find out as to which Task needs to be configured with 'EC_DECISION' in SWL1.

Also when the approver try to approve the GOA by going to the details and thyen click on Approve, the contract is still not approved and remains in the inbox of the approver.

Can someone help me out with useful suggestions.

Thanks in advance.

manoj

[Former Member]

Hi Manoj,

In case the green Tick mark is not active it means the approver has to view the details and then approve.

The status of the Green tick mark is based on the requirement. In case there is no need for approver to look into the details the Green Tick mark can be activated and if the approver has to go through the details then deactivate the Green tick mark which makes the approver mandatory to view the details before approving.

Based on the above requirement you can configure the concerned task with ' EC_DECISION'. You can get the task from Work Flow Builder for a particular Work Flow using transaction SWDD and under the control tab you can see the concerned task.

Hope this makes you clear.

Award points for helpful answers.

Rgds,

Teja

[Former Member]

Hi Manoj / Teja,

I am facing the same problem. Can you pls elaborate if you know on the solution?

Regards,

Prashant

[Former Member]

Hi,

Can you check the workflow log? It seems like it is going for an endless loop here. If you are using N-step BADi workflow, you will also have to check the logic in your BADI.

Regards,

Prasanna

[Former Member]

Hi,

to enable the 'green tick' you have to run trans. SWL1 and in column 'expression' add a statement 'EC_DECISION' for workflow task which is used to approve an action.

If you do not know which task is it you have in fact two options:

1. Go through SAP HELP portal and check out workflow in SRM - you will find there some usefull info.

2. Look in workflow log SWIA and check which tasks are in status 'READY'.

kind regards,

Robert