Need help with Connection Broken message in SAP Console RF trxns

[Former Member]

We've deployed several RF tranactions using SAP Console. Users of RF devices frequently see message "Connection Broken" displayed on screen of RF device. Sometimes, the telnet connection appears to have been terminated and the user must re-enter username and password. other times, user is able to continue without re-entering username and password. Any thoughts on what could be causing this problem? Thanks.

[sarvesh_gudapati2]

It is a common problem on any RF wireless application as is Web console. See following SAP OSS Notes from www.service.sap.com. It can be a problem due to old sessions not being terminated due to various reasons like a user going out of radio frequency range etc., Your support teams can also see transactions SM04, SM12 for terminating such zombie sessions.

Note 730809 - RF user isn't able to cancel own old logon (380399)

This OSS note gives work around for RF locks

Note 1043241 - System requirements: SAPConsole and Web SAPConsole#

Note 371601 - RF transactions Programming Guidelines & Documentation

[Former Member]

HI,

the ITSmobile provide this SessionHandling in Standard.

Durrinf the logon process you see how many sessions are already opened.

It is the new recommended UI technology for mobile graphical online transactions.

(like there were used in warehouse environment)

Bye

Christoph

[Former Member]

Hello Christoph,

please do not mixup:

sapconsole, statefull, char based / telnet protocol, telnet server.

and

websapconsole,stateless, html /http protocol, webserver.

ITSMobile can be a replacement for WebSAPConsole NOT for SAPConsole.

Regards,

Fekke