Inbound msgs stuck in Awf w/status "Delivering" , nothing in IS

[Former Member]

Hi All,

We have been experiencing this intermittent problem for a week, inbound RNIF messages stuck in AWF (visible in MDT or Message Monitoring or RTW) in status "Delivering", for first 20-30 messages and then eventually in "System Error" for the other ones; some messages make it to IS (today 11 showed up), but antoher 150 did not arrive to IS until XI was restarted.

This does not occur everyday, we keep re-starting XI (both stacks) to push the messages to IS, but need to find a real solution.

SAP support has not been prompt to help, although we opened status high customer message.

This is inbound transaction coming via RNIF 2.0 XI 3.0, not a new system; it has been running last two years.

Will be grateful for any suggestions on how to fix this problem.

I presume it is tunning issue, but where to start?

Margaret

[ranjit_deshmukh]

Hi Margaret,

Long back we were also facing the same problem.

But it was solved by the Basis team after tuning, some memory allotment resizing.

Ranjit

[bhavesh_kantilal]

Hi Margaret,

Any updates from SAP on this issue? Are you facing this problem only with RNIF? We are on the plans of rolling out multiple RNIF based interfaces using XI and hence would really like to know if this is a issue with RNIF or for all messages on your server.

Regards

Bhavesh