cancel
Showing results for 
Search instead for 
Did you mean: 

Customer Search Criteria

Former Member
0 Kudos

HI,

In XD03, when I search the Customer using "Customers per account group and sales area", I am not able to get any results,

but when I search them using "Customers per account group" then i get the results......

any idea why i am not able to get any results?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

hello, friend.

please also check if maybe no sales area exists for the customer in that account group.

regards.

Former Member
0 Kudos

Sales area does exist....

Warwick: In the search help, the selection method includes a Customized view, which has zero entries......

Now, how do I populate the entries in that view?

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

I think the system response is normal. I suggest you do the searching this way:

In the initial XD03 entry screen, you input the sales area , i.e. Sales orrganization, Distribution Channel and Divison. Now click the radio button and do the search based on account group. Now you will get all customers with that account group and sales area.

Presently, I guess, you must be trying to give all the search criteria inside after clicking the radio button. This unfortunately does not work.

Pl try the method I suggested and revert.

Muraleedharan.R

Former Member
0 Kudos

please check whethre u have maintained the common dist. channel and division settings for master data @ VOR1 & VOR2,

If not maintained , Please maintain and see now

Reward points if it is useful

Former Member
0 Kudos

Checked VOR1 and VOR2 and the entries have been maintained.

Former Member
0 Kudos

check matchcode(search help) DEBI

included "Customers per account group and sales area" looks like z-search