on 01-10-2008 10:56 PM
HI,
In XD03, when I search the Customer using "Customers per account group and sales area", I am not able to get any results,
but when I search them using "Customers per account group" then i get the results......
any idea why i am not able to get any results?
hello, friend.
please also check if maybe no sales area exists for the customer in that account group.
regards.
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Hi,
I think the system response is normal. I suggest you do the searching this way:
In the initial XD03 entry screen, you input the sales area , i.e. Sales orrganization, Distribution Channel and Divison. Now click the radio button and do the search based on account group. Now you will get all customers with that account group and sales area.
Presently, I guess, you must be trying to give all the search criteria inside after clicking the radio button. This unfortunately does not work.
Pl try the method I suggested and revert.
Muraleedharan.R
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please check whethre u have maintained the common dist. channel and division settings for master data @ VOR1 & VOR2,
If not maintained , Please maintain and see now
Reward points if it is useful
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check matchcode(search help) DEBI
included "Customers per account group and sales area" looks like z-search
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