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PI SP13 - ALM issue - BPM alerts are received many times

Hi all,

the program RSALRTPROC is scheduled every 5 minute to do :

- deliver

- escalate

the program RSALRTPROC is scheduled every week to do :

- delete

- reorganisation

While an alert isn't completed, RSALRTPROC job (deliver) sends my uncompleted BPM alerts every time it is executed ! => every 5 minutes, I receive a mail for each BPM alert

How to avoid it ? Is it a bug ?

Former Member
replied

Hi Jean,

Try selecting the Suppress Multiple Alerts of This Rule option in Alert Rule Definition. It might help you.

Thanks and Regards,

Sanjeev.

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