Printing to network printers through a spool server has stopped working. Local front end printing still works fine but anything sent to one of the network printers waiting for spool server with the status text "Waiting for output formatter". There are plenty of spool processes waiting and no errors. Its a system recently upgraded to ERP2005 but has worked since for a month.
Message "Waiting for output formatter" usually means that the SPOOL process is not working or is not available for some reason, check SM50 to see why the SPO process is not running.
The spool processes are waiting without any errors. One thing I have noticed in the spool system settings in SPAD the last spool scan on the spool server was yesterday just before the printing stopped.
> One thing I have noticed in the spool system settings in SPAD the last spool scan on the spool server was yesterday just before the printing stopped.
Hi Chris,
I don't think this is the reason. Can you please check the logs of the spool requests and post them here?
Trying to look at the spool request log in SP01 but it hasn't produced any just says no log exists. Am I looking for the wrong log?
I do find it odd though that the last spool scan and the last spool activation run were just before it stopped. These seem to run quite regularly on our other systems.
Spool process might be fine since front end printing is happening. Can you do one thing. Just check in SPAD the spool servers for the concerned printers. Is it correct spool server. Erroneous entries would be highlighted in red. Did any printer transport happen recently?
In SPAD all the spool servers were red saying they were passive spool servers. It looked like the dispatcher had lost contact with them. Last night we restarted SAP and its all working fine now. All the the jobs with the error printed and completed green after the restart.
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