Email address in EWA reports

[Former Member]

Hi gurus,

May be a simple question but I am new to Solution Manager and every morning we get emails from an email adress attached ewa reports. How can I change the e-mail adress

that these emails are coming from?

Thanks alot.

[Former Member · Accepted solution]

Hi,

As per my knowledge , the sender of the mail with EWA's attached is the User running the background job

SM:EXEC SERVICES with step RDSMOPBACK_AUTOSESSIONS.

The users who will recieve emails have to be configured in specific for every solution in DSWP .

Open the solution --> Edit --> Automatic email Transmission

Award points if helpful.

Thanks,

Tanuj

[Former Member · Accepted solution]

Tanuj,

Were you able to achieve this. The SM:EXEC SERVICES job and the SCOT job are currently run by user ID: XYZ and the the EWA

is set up by the user ID XYZ.

I changed the following:

Deleted SM:EXEC SERVICES and the SCOT job and recreated them to be run by user ID ABC (the one I want to change to).

It still uses XYZ as the sender (not ABC) because as the configuration is set up by user XYZ, it is creating SM:EXEC SERVICES

on the fly to be run by user ID XYZ.

Please let me know what I am missing. What else need to be changed ? Thanks.

Ravi

[Former Member · Accepted solution]

Excellent Tanuj, It works.

[Former Member · Accepted solution]

Hello Tanuj,

I changed the sender user as you indicated, but this is sucessfully in the first run, after the job continue run with the original user, but not with the user changed.

Some suggestion? Where I can change the user than by the transaction SM37??

[Former Member · Accepted solution]

The solution was chaged the user SM:SCHEDULER job. This is the father job of all other Jobs in SM.

[Former Member]

Thanks,

Tanuj

[Former Member]

Thanks, It helped me also.