HI
Roles and Responsibilities of End User:
Using the software at the end or after the implementation is an End User.
In sap HR , we do come across entire Org Management creation by an end user after the Personnel strucutre is created. OM objects like creation of Org Unit means functional area or dpt , creation Job and Position and its occupancy is with in the limits of an end user. Initially the OM is created by sap consultant . In course of time a new department has appeared in the company of the client .. this has to be created by the end user rather than depending up on the implementer... similarly new job and position..like this small things are always done by the end user.
The entire work of OM is purely depends upon the end user.
After from this running periodical payroll and Ensuring of the Time schedules ( Work Schedules) of each employee is done from sap easy access by an end user and the show run of payroll every month is by the end user only. Like this lot of roles are there for an end user.
Whatever the problems come across during the end user utilization of sap ...that will reach as ticket to the support team
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