The system is not canceling an invoice via VF11

[Former Member]

I am getting an error, “Cancellation document is not the same as the original billing doc.”

I checked in invoice cancellation error log with split analysis where it shows error reason as different account assignment group (AAG).

Initially invoice was created with AAG as ‘AA’ but subsequently it changed to ‘BB’ and invoice released to accounting but now during cancellation system is taking AAG as ‘AA’ and finding difference in original and current AAG hence giving error.

Request you to please let me know how to cancel this invoice.

Thanks,

[krishnaswamy_kumaraswamy]

Hi the problem is the Account key is the important link to the GL and the document you are posting

you have changed the AAG in the billing and now you want to post the cancel invoice

the AAG is not there in the Pricing procedure

so what you do is create a pricing procedure copy of the pricing procedure ( invoice) assign the Account key which you have deleted and map the GL

let me know if you want more details

[Former Member]

Hi,

You change AAG group while creating cancellation invoice(VF11) and save it.

Regards,

Chandra