return process

[Former Member]

Hi Gurus

In a company 2 materials(Mat. x and mat. y) came for return.

But the comany does not want to take back material y. How to configure this issue?

[Lakshmipathi]

Dear Vinod

Configuration wont come into picture in this case. It is upto you to decide whether the returns has to be captured in SAP or not. If yes, you can create a return order, PGR and credit memo, otherwise, dont capture.

The other suggestion is that for the material that the company dont want to record, just assign a text either in original sale order or billing that so much of quantity has been returned so that it will be useful for future reference.

Thanks

G. Lakshmipathi