Solution Manager Error

[Former Member]

> Hi All,

>

> I had installed the solution manager and all the RFC connection as

> well. Now i have a Problem when somebody need to the send the message

> through the production server when they type the problems and errors

> once they click the send message there is another logon screen is

> opening which is asking for user name and password to connect to the

> solution manager. But earlier it was like when they send the message

> it automaitcally goes to the solution manager. I have created common

> user ids in both the system and connect through that user id. Still

> users are asking for user name and password to connect to the solution

> manager.

Help me in this.

Its ver urgent....

With regards,

Chandramouli

Reply me to chandra3mouli@gmail.com

[Former Member]

Hey Bala,

This happens because of problems in RFC connections..

The RFC destination you had used in table BCOS_CUST in the satellite system needs to be examined..

Just find the name of the RFC connection in that table in satellite system, and use sm59 tcode and analyse the RFC destination..

THE RFC user in that RFC destination might be locked or the password is incorrect or the password for that user is not specified...

This could be the only problem i feel..

Please check and revert back...

Do reward for usefull answer..

Regards,

Anand