Time Out Error while execution of messages

[Former Member]

Hello All,

Our Env. is XI 3.0 , and this is related to PRD system,

This problem is relating to an Outbound service. This particular message gets executed in some times and in some cases it throws Time out Exception .

This is the following log which is from Audit log of that message :

***********************************************************************

Audit Log for Message: 2949b051-ae64-11dc-87b9-001560ad9210

Status Description

Success RFC adapter received sRFC for Z_UCRM_FM029_RFC_INT_SERASA from CP1/130. Attempting to send message synchronously

Success Application attempting to send an XI message synchronously using connection AFW.

Success Trying to put the message into the call queue.

Success Message successfully put into the queue.

Success The message was successfully retrieved from the call queue.

Success The message status set to DLNG.

Error Returning synchronous error notification to calling application: com.sap.aii.af.ra.ms.api.RecoverableException: Received HTTP response code 500 : Timeout.

Error Transmitting the message using connection http://xp0ci01:8080/sap/xi/engine?type=entry failed, due to: com.sap.aii.af.ra.ms.api.DeliveryException: Received HTTP response code 500 : Timeout.

Error The message status set to FAIL.

Error Returning to application. Exception: com.sap.aii.af.ra.ms.api.DeliveryException: Received HTTP response code 500 : Timeout

**************************************************************

Here CP1/130 is the CRM system which is sender in this case , and XP0 is xi production system.

Can any one help me out to fix this issue, and if any parameter value need to be adjusted...?

Best Regards

Rakesh Reddy

[aashish_sinha]

Hi,

Refer sap note 1001292.

problem :

During synchronization, an error "Problems during synchronization: Contact your administrator" is displayed in the sync log.

Server returned HTTP response code: 500 during synchronization.

Device id is not generated.

Solution :

For WebAS 6.40:

Apply Support Package 20

or

Apply 1001292 note via Note Assistant(SNOTE)

For WebAS 7.0:

Apply Support Package 11

or

Apply 1001292 note via Note Assistant(SNOTE)

Hope this will help you.

Regards

Aashish Sinha

PS : reward points if helpful

[Former Member]

Hello All,

Thanks for the update,

I have gone through the notes which were mentioned above, and seems that it is already having those settings.

These are parameters which were set in instance profile .

*********************************

icm/server_port_2 PROT=HTTPS,PORT=8443,TIMEOUT=900

icm/server_port-0 PROT=HTTP,PORT=8080

icm/HTTP/j2ee_0 PREFIX=/,HOST=localhost, CONN=0-500,

icm/host_name_full xp0ci01.inside.aes.com

********************************

when we login to the system and run TA SMICM and look into trace files, I can see a particular error in many places...

*************************************

[Thr 1076910432] *** ERROR => IcmHandleNetRead(id=10/8392): IcmReadFromConn failed (rc = -1) [icxxthrio_mt 1257]

[Thr 1076910432] *** ERROR => IcmConnRollInWP: AppServer context already released [icxxthr_mt.c 2339]

*******************************************

In my understanding

1>As this is relating to using an HTTP things, (using internet to communicate from and to ) , this problem is arising due to some insufficient settings and it is getting time out errors.

Can any one kindly help me , to fix this issue .

Best Regards

Rakesh Reddy

[Former Member]

HI,

Have u refer the michals blog: Just give a try......

/people/michal.krawczyk2/blog/2006/06/08/xi-timeouts-timeouts-timeouts

Thnx

Chirag

[Former Member]

Hello All,

Thanks for the update,

I have checked the mentioned Blog and the oss notes mentioned in it..

I have compared all the parameters specified in it , and which seems to be fine as per recomended.

*****************************

HTTP_TIMEOUT -30000

syncMessageDeliveryTimeoutMsec --300000

xiadapter.inbound.timeout.default -180000

******************************

Few points which I am having doubt :

1>

When I login to SMICM of that system , I can find the error content in most areas and no clue about it..

*****************************

[Thr 1077967200] Wed Dec 26 17:29:19 2007

[Thr 1077967200] *** WARNING => IcmReadFromConn: AppServer context already released [icxxthrio_mt 2452]

[Thr 1077967200] *** ERROR => IcmHandleNetRead(id=7/22059): IcmReadFromConn failed (rc = -1) [icxxthrio_mt 1257]

[Thr 1077967200] *** ERROR => IcmConnRollInWP: AppServer context already released [icxxthr_mt.c 2339]

********************************

2>

And when checked in trace file of dev_server0 , i can see some error messages relating to rfc logon load(SMLG) , but I have checked in SMLG and load balancing is defined over there and the status is also green.

Now one small doubt is , any way this error is relating to the existing problem ..

****************************

[Thr 1093638496] Thu Dec 27 12:09:18 2007

[Thr 1093638496] *** ERROR => JRFC> Error jrfc_lg LgGroup failed(-6) [jrfc_mt.c 707]

[Thr 1093638496] *** ERROR => mshost: ashb01wa06pr, msserv: sapmsXP0, r_group: PUBLIC [jrfc_mt.c 708]

****************************************

3>Is my only few outbound services messages getting failed showing the reason as "Timeout error 500 " due to inconsistency in SMICM .(as outbound services uses ICM services to connect external part)..

4>And the reason for failing only some messages is due to heavy load( at same time many messages are getting executed) ?

Can any one help me to fix this issue ...

Best Regards

Rakesh Reddy

[Former Member]

Hi Rakesh,

Refer SAP note 824554 for timeout error

Regards,

Prakash