outbound delivery document is showing the status of Being Processed

[Former Member]

Hi All,

I am facing the following typical problem.

1. sales order has been created - showing the status of COMPLETED.

2. Delivery Document has been created - showing the status of Being Processed.

3. Goods Issue document created successfully- showing status as COMPLETE

4. Billing Document has created successfully - showing the status as COMPLETED.

5. Customer Account got updated properly.

Query: Despite of completion of SO, DELIVERY, GOODS ISSUED, AND BILLING DOCUMENT -- why the outbound Delivery document status is showing as BEING PROCESSED.

I am working on the above issue and still I did not get the solution for the above.

What could be the probable reasons for the above issue?

Please suggest the reasons for the above and give me the clarity of solution to resolve the above issue.

Thanks in advance!

Regards,

babu

[Former Member]

Hi satishbabu,

Pls let me know how you reloved this issue.

Aditya.

[Former Member]

After completion the billing of the document the status will be converted to "COMPLETED"

Best Regards

[Former Member]

Hi ALL,

Furhter to my query I would like to clarify the following:

1. I have checked at SO level -- all the line items were delivered. ie: delivery, goods issue, billing completed.

2. I checked the Header Level data and Item Level data . All are completed.

3. If I look into the each item level also it is showing as completed.

4. Even the SALES ORDER HEADER LEVEL showing the status of Completed.

5. All credit checks are in order!

The only issue is OUTBOUND DELIVERY DOCUMENT: Status alone it is showing as ' Being Processed' -- surprisingly!

Please help me, to solve the above issue!

Thanks alot.

Regards,

babu

[Lakshmipathi]

Dear Karamsetty

Check in VTLA - Data Transfer - Header Data what is maintained. I think, this should be "001".

Similarly, go to VTFL - Copying Requirements and see what value is maintained here. This is I think "003".

Thanks

G. Lakshmipathi

[Former Member]

hi

check the copy control settings from order to delivery

i think u have created a new order type and also item catem categories

in copy control from order to delivery are maintained or not

like OR to LF and also u r item category

[Former Member]

Hi karamsetty,

is your pick quantity equal to delivery quantity??

Just check once.

[vamshikrishnajm]

Could you please check if all the items in the order have been delivered and also in PGI? if not then the status of the delivery will not be complete.

Hope this helps

thanks

vamshi

[JL23]

go into the delivery, you have statuses at header and item level. review it.

One of the statuses is probably in A or B status, not in C status, please give information which one