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Error when indexing catalog /CCM/MASTER_CATALOG, locale EN-

Former Member
0 Kudos

Hi ,

I was trying to publish the master catalog in CCM (SRM 5.5) but failed to finish because I got this error "Error when indexing catalog /CCM/MASTER_CATALOG, locale EN-" ... So I ran the report /CCM/RECREATE_INDEX. After running the report, I published it again. However, I got this error "Error when creating TREX metadata for catalog /CCM/MASTER_CATALOG, locale EN". When I checked the TREX admin monitor screen, I found that there were 3 indexes for /CCM/MASTER_CATALOG. Now I cannot publish the master catalog. What do I need to do? How do I delete the Index with 0 searchable entries?

Thanks,

Alexis

Accepted Solutions (1)

Accepted Solutions (1)

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Is seems some errors in TREX side and CCM side has inactive version.

Please check following table entries.

/CCM/D_CTLG_REQ SE

/CCM/D_IDX_META inactive index

/CCM/D_IDX_CHAR any entries for inactive index ?

Regards,

Masa

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi Masa,

Thank you for the help. I deleted the inactive entries in tables

/CCM/D_IDX_META

/CCM/D_IDX_CHAR

Hopefully this will allow me to publish the catalog.

I am rewarding you full points.

Regards,

Alexis

Former Member
0 Kudos

Hi Atul,

I checked the links you provided, unfortunately, the scenarios were not the same with my error.

TREX is up and it has been working successfully until June of this year. However, when I tried to add products and publish the added items, that is when I got the error. Is there a report to delete the indexes in TREX?

Thanks,

Alexis

Former Member
0 Kudos

Hi

See related links ->

Do let me know. Hope this will help.

Regards

- Atul